Privacy policy

Express Leather Products Ltd. (hereinafter referred to as “Lee Cooper Bangladesh”) and its subsidiaries and divisions, including LeeCooperBD (hereinafter referred to as “LeeCooperBD”), respect your privacy and are committed to protecting it.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or interact with our website. By accessing and using the services provided by LeeCooperBD, you agree to the collection and use of your information in accordance with this Privacy Policy. If you have any questions or concerns, contact us at 09666766866.

1. Scope of the Policy

This Policy does not apply to entities, websites, or individuals that are not managed, owned, or controlled by leecooperbd.com, or to people not engaged, employed, or managed by LeeCooperBD.

2. Information We Collect

a) Personal Information

  • Name (first and last)
  • Email address
  • Contact details (including phone number)
  • Postal code and address
  • Demographic details (age, gender, occupation, education, etc.)
  • Personal preferences and interests
  • Feedback and opinions on our products/services

b) Transaction Information

  • Order history and payment details (excluding card credentials)
  • Items viewed, added to cart, or saved in Wishlist

c) Technical Information

  • Device identification details
  • IP address
  • Browser type and version
  • Pages visited, links clicked, and session activity

d) Sensitive Payment Data

LeeCooperBD does not access or store your full payment card details. Payment details are captured securely on the acquiring bank’s payment gateway using encryption technologies. At no point does LeeCooperBD have access to your complete card information.

3. When & How We Collect Information

  • Register an account or sign up for LeeCooperBD Rewards
  • Purchase, order, return, or exchange products
  • Track your order on our website
  • Subscribe to newsletters or promotional offers
  • Participate in surveys, promotions, or contests
  • Contact us with inquiries, comments, or complaints
  • Use referral services to invite friends

4. How We Use Your Information

  • Process and fulfill orders, returns, and exchanges
  • Contact you regarding your account or transactions
  • Send service-related updates (order confirmations, etc.)
  • Deliver promotional offers and newsletters
  • Improve website functionality and user experience
  • Analyze traffic and performance trends
  • Comply with legal obligations

5. Sharing of Information

  • Service Providers: Shipping companies, payment processors, and partners required to fulfill orders
  • Alliance Partners: Selected partners supporting service improvements
  • Legal Compliance: When required by law or to prevent fraud or misuse
  • Aggregate Data: Anonymous analytics shared for reporting purposes

6. Cookies & Tracking Technologies

We use cookies to improve your browsing experience, remember preferences, track activity, and maintain session security. You can disable cookies in your browser settings, but some features may not work properly.

7. Data Security

We use SSL encryption, secure servers, and restricted access controls to protect your data. However, no online system is 100% secure, and we cannot guarantee absolute security.

8. Your Rights & Choices

  • You can update or correct your personal information anytime
  • You can opt in or out of promotional messages
  • Order-related messages cannot be disabled
  • You may request account deletion (some data may remain for legal reasons)

9. Policy Updates

This Privacy Policy may be updated from time to time. Changes will be posted on this page.

10. Contact Information

Express Leather Products Ltd.
ABC, Ashraf-Setu Complex
Tongi, Gazipur, Bangladesh
Phone: 09666766866